Return & Exchange Policy
We want you to love your shoes — but if something isn’t right,
we’re here to help.
🔄 Returns
You may return your order within 7 days of receiving it.
Items must be unworn, in original packaging, and in resellable
condition.
Return shipping costs are the responsibility of the customer
(unless the item is faulty or incorrect).
📐 Exchanges
You can request an exchange for a different size or style,
subject to availability.
Exchanges must be requested within 14 days and meet the same
conditions as returns.
⚠️ Important Notes
Sale or discounted items are non-refundable unless defective.
To start a return or exchange, contact us:
📱 WhatsApp: 01070001727
📧 Email: info@khuttwa.store
We’re committed to making things right and ensuring you’re happy
with your purchase.with your purchase.
