FAQ

Frequently Asked Questions

📦 When will I receive my order?
Orders are processed within 1–2 business days.
Delivery times vary by location:

🏙️ Cairo: 1–3 days

🌆 Other governorates: 2–5 days

🔁 Can I return or exchange an item?
Yes — returns and exchanges are accepted within 3 days of delivery, as long as the item is unused and in its original packaging.

To start a return or exchange, just message us on WhatsApp: 01140240261

💳 What payment methods do you accept?
We currently accept:

💵 Cash on delivery

📲 InstaPay on delivery

💳 Visa on delivery

📍 Do you ship to all governorates?
Yes, we deliver across Egypt 🇪🇬
Estimated delivery times:

🏙️ Cairo: 1–3 days

🌆 Other governorates: 2–5 days

📱 Need help? Reach us anytime:
WhatsApp: 01070001727
We’re always happy to assist! 🙏