Frequently Asked Questions
📦 When will I receive my order?
Orders are processed within 1–2 business days.
Delivery times vary by location:
🏙️ Cairo: 1–3 days
🌆 Other governorates: 2–5 days
🔁 Can I return or exchange an item?
Yes — returns and exchanges are accepted within 3 days of delivery, as long as the item is unused and in its original packaging.
To start a return or exchange, just message us on WhatsApp: 01140240261
💳 What payment methods do you accept?
We currently accept:
💵 Cash on delivery
📲 InstaPay on delivery
💳 Visa on delivery
📍 Do you ship to all governorates?
Yes, we deliver across Egypt 🇪🇬
Estimated delivery times:
🏙️ Cairo: 1–3 days
🌆 Other governorates: 2–5 days
📱 Need help? Reach us anytime:
WhatsApp: 01070001727
We’re always happy to assist! 🙏
